How can we help you today?
Enter your search term here...
to submit a new ticket
Check ticket status
Can I upgrade and downgrade my plan?
How does Jezzam support work?
What's the difference between Staff and Resources?
Do you have any contracts or cancellation fees?
Do you offer a free plan?
See all 10 articles
How to set the language preferences in a browser
How to start your Jezzam subscription
How to suspend your Jezzam account
How to activate a suspended Jezzam account
How to delete a Jezzam Site Account
Adding a discount coupon to you account subscription
What do I do if one of my members changes their email address?
Managing members with Jezzam
Why would I want to use Jezzam's Membership features?
How to suspend and then reactivate a member
How to change the online visibility of a Service
How to change the start time of a Service
Events, Classes, Courses & Workshops
How to change the online visibility of an Event, Course or Class
How to choose when to display the number of places available on a course, class, event or workshop
Managing multiple Locations in Jezzam
Scheduling, Work Hours and Availability
How Scheduling works in Jezzam
Managing Staff time off, holidays and Resource unavailable times
Booking Page and Mini Website
How can I add my own Terms and Conditions
How to create invoices in Xero from Jezzam
How to mark a booking as paid in the Admin Panel
Changing your Cancellation Policy
How to reschedule a booking from the Admin Calendar
How to view the history of a booking
How to book via the Admin Calendar with payment automation
Customising your customer database and booking fields
Bookings with undelivered emails
How to resend a booking confirmation email
1-way Calendar Sync
Introduction to 1-way Calendar Sync
How to subscribe to a calendar in Google Calendar, Outlook and Apple Calendar
How do I create a 1-way calendar sync for a Staff Member?
How do I create a 1-way calendar sync for a Resource?
How do I create a 1-way calendar sync for my whole Jezzam Account?
See all 10 articles
Jezzam User Profile
How to delete your Jezzam User profile
Securing your User Profile with Two Factor Authentication
Help Desk Software