How can we help you today?
Enter your search term here...
to submit a new ticket
Check ticket status
How do I change text that my customers see?
How to start your Jezzam subscription
How to suspend your Jezzam account
How to activate a suspended Jezzam account
How to delete a Jezzam Account
Adding a discount coupon to you account subscription
View all 6
What do I do if one of my members changes their email address?
Managing members with Jezzam
Why would I want to use Jezzam's Membership features?
How to suspend and then reactivate a member
How to bulk invite new members
View all 8
How to change Group Booking Permissions for a Service
How to change the start time of a Service
Getting started with Service privacy
Service Direct Links
View all 9
Events, Classes, Courses & Workshops
How to change the online visibility of an Event, Course or Class
How to choose when to display the number of places available on a course, class, event or workshop
How to book a customer on to multiple repeating events
How do I copy an event or course?
Managing multiple Locations in Jezzam
Scheduling, Work Hours and Availability
Introduction to Scheduling in Jezzam
Managing Staff time off, holidays and Resource unavailable times
General Opening Hours
Managing Staff Schedules
Managing Resource Schedules
View all 6
Booking Page and Mini Website
How can I add my own Terms and Conditions
How to change the online booking calendar mode
How to remove the "Preferred start time" drop down
How to create invoices in Xero from Jezzam
How to mark a booking as paid in the Admin Panel
Managing refunds in Jezzam
Changing your Cancellation Policy
How to set the Advanced Booking Period and Booking Lead Time for your account
How to reschedule a booking from the Admin Calendar
What does the message "Some items are hidden from view" mean?
How to change the information displayed for bookings in the admin calendar
How to change the information displayed for Service bookings
How to change the information displayed for Events
View all 6
How to view the history of a booking
How to book via the Admin Calendar with payment automation
Customising your customer database and booking fields
How to add questions to your bookings
How to customise your Customer database
Bookings with undelivered emails
How to resend a booking confirmation email
Getting started with email customisation
How to customise your email design
How to customise the standard text of your emails
Why is the file size for email images restricted?
View all 11
1-way Calendar Sync
Introduction to 1-way Calendar Sync
How to subscribe to a calendar in Google Calendar, Outlook and Apple Calendar
How do I create a 1-way calendar sync for a Staff Member?
How do I create a 1-way calendar sync for a Resource?
How do I create a 1-way calendar sync for my whole Jezzam Account?
View all 10
How to add an administrator to your account
How to transfer ownership of your Jezzam account
What permissions does a Jezzam account owner have?
How to remove an administrator from your Jezzam account
How to send booking confirmation emails to more than one administrator
How to switch off email notifications sent to admininstrators
How to delete a customer
How to add a Resource to your account
How to customise a report
Help Desk Software