What's the process a customer follows when they are invited as a member?

The process your customers follow to become a member of your booking site is very simple:

1. They receive the member invite email.
2. The customer clicks the link in the email.  They are taken to the registration form where they simply need to enter their first name, last name, a password and confirm their email address.
3. After completing the registration form, they will be taken to their user profile page.  This is where they can manage their existing bookings and change their user profile details as required.

It's as simple as that! 

Note: The link in the membership invite email is valid for 7 days.  If this expires, simply send the customer another invite.

If your customers do not receive the email, ask them to check their junk/spam folders.

The steps in the registration process are shown in more detail below:

1. The customer will receive a member invite email similar to the below.  They need to click the "Register as a member" link

2. The customer completes the simple registration form

3. On clicking the "Create my account" button, they are taken to their user profile page

They can now access the booking page from their user profile page or go directly to your booking page as required.

Members need to login to make bookings.