Managing Staff Schedules

Jezzam lets you easily manage individual schedules for your Staff.

Jezzam does not restrict a Staff Member's work hours to the Location's Opening Hours.  In other words, Jezzam gives you the flexibility to create a Staff Member's work hours outside of the Location's Opening Hours if that is what you need.  This gives you the control and flexibility to create exactly the schedules you require.

NOTE: Staff Member Work Hours and Location Opening Hours are managed independently.  In other words, once a Staff Member has been created, changes to a Location's Opening Hours will not effect Staff Member Work Hours.

How to modify Staff Schedules

1. Log into your Admin Panel
2. Select Settings > Staff
3. Select the Staff Member from the Staff list
4. Select the "Work Hours" tab

You can then modify the Staff Member's schedule using one of Jezzam's three scheduling modes as needed.  See below for more details.

Three Scheduling Modes

Jezzam provides three modes of scheduling - Simple, Advanced and Per-Service. Choose these modes in any combination to tailor your staff schedules to match your business operations.

• Simple: Use Simple Scheduling for quick and easy regular, consistent weekly repeats.
  
  
• Advanced: Advanced Scheduling allows you to deep dive into intricate scheduling patterns, be it daily, monthly, bi-monthly, complex recurrence scheduling and beyond.
  
  
• Per-service: Per-service scheduling lets you create sophisticated, personalised schedules for each staff member to ensure precise service availability.

For more information on how to use these scheduling modes see: Creating schedules in Jezzam

Staff Schedules for Multiple Locations

If your account uses multiple Locations, Jezzam allows you to create different work hours for a Staff Member at each of the Locations they work.  In this case, a Location selection dropdown menu will be available on the "Work Hours" tab.  Simply select the appropriate location and set the work hours for the Staff Member at that Location.

TIP: If you have a staff member who works at various Locations at different times, make sure you set different work hours for them at each Location. Otherwise, while Jezzam will prevent double bookings, you may end up with back-to-back bookings at different Location for the same staff member. This might not give them enough time to move from one Location to another. By default, a staff member's works hours for each of the different locations will use the Opening Hours of the location. To set different work hours at each location, simply select the location in the dropdown and customise the schedule accordingly.

How to delete a staff schedule

You can delete a staff member's schedule as follows:

1. Log into your Admin Panel
2. Select Settings > Staff
3. Select the Staff Member from the Staff list
4. Select the "Work Hours" tab
5. Click "Delete"

NOTE: deleting a schedule can not be undone

Empty Staff Schedules

If a schedule for a staff member is empty, you will see the warning "The schedule in use is empty". This warning lets you know that for the active schedule the staff member has no availability so can not be booked for any appointment that uses the schedule. 

Simply add scheduling availability as required.