General

Can I upgrade and downgrade my plan?
Absolutley! You have complete control of your plan. You can add more bookings, staff and resources when you you need to. Similarly, you can reduce these whe...
Fri, 22 Sep, 2017 at 9:03 PM
How does Jezzam support work?
Our approach to helping you get the best from jezzam is simple, effective and efficient. With your subscription, we provide you with access to the Jezzam Su...
Fri, 22 Sep, 2017 at 9:09 PM
What's the difference between Staff and Resources?
In Jezzam, a staff member is just that. Someone in your organisation who can be booked for an appointment or who delivers a course, class or workshop. It co...
Fri, 22 Sep, 2017 at 9:13 PM
Do you have any contracts or cancellation fees?
No. Jezzam is a monthly based subscription service. You don't have to have a long term contract with us. We don't have cancellation fees. You ...
Fri, 22 Sep, 2017 at 9:14 PM
Do you offer a free plan?
Unfortunately, we don't have a free plan. "Free" usually means having to bombard you or your customers with advertising or selling yo...
Thu, 31 May, 2018 at 9:51 AM
How does the free trial work?
You can try Jezzam free for 30 days. No credit card details required . No obligation. The trial includes all Jezzam's features. You get 25 free boo...
Mon, 25 Mar, 2019 at 10:17 AM
Is Jezzam secure?
Jezzam is hosted in enterprise-grade data centres. We use secure SSL web browsing and strict password policies. We're serious about keeping your da...
Fri, 22 Sep, 2017 at 9:18 PM
What payments methods do you accept?
For payment of your monthly Jezzam subscription we accept most credit or debit cards. And remember, you can try Jezzam free for 30 days without having t...
Fri, 22 Sep, 2017 at 9:18 PM
What is your refund policy?
We'll be straight with you - the short (no legal speak) answer is, we don't give refunds. Yes, we know, that may seem a bit harsh so we think ...
Fri, 22 Sep, 2017 at 9:22 PM
What payment providers does Jezam support?
Jezzam currently supports PayPal for handling payments for your online bookings with more payment providers under consideration. PayPal is one of the wo...
Wed, 4 Oct, 2017 at 10:19 AM